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Deputy Director - Meter Services Division - Public Utilities Department - U2397 (UNC)

Deputy Director - Meter Services Division - Public Utilities Department - U2397 (UNC)

Application Closing Date: 12/8/2023 5:00 PM Pacific


Under the general direction of the Assistant Director of the Water Delivery Branch, the Water Meter Services Deputy Director position will be responsible for the day-to-day operations and management of the Meter Services Division. The Deputy Director will plan, organize, manage, and evaluate the work of Division staff involved in a variety of water meter functions, including but not limited to reading, automating, testing, maintaining, replacing, and backflow prevention. The incumbent will actively be involved in the development and implementation of the Department’s overall goals and objectives.

There's no such thing as a "perfect" candidate. The City is looking for exceptional people who want to make a positive impact through their work, will serve their community proudly, and be excited to come to work every day. Education and experience studies have shown that people are less likely to apply for jobs unless they believe they can perform every task listed in the job description. The City may consider an equivalent combination of knowledge, skills, education, and experience to meet minimum qualifications and we encourage you to apply if you are interested.

Key Areas of Responsibility:

  • Represent the Division before a variety of governing bodies within the City, including oversight committees, City Council,         Civil Service Commission, etc.; participate in negotiations with a variety of water and wastewater agencies working closely       with elected officials, community leaders, and representatives from those agencies to achieve resolution or decisions;
  • Prepare the Division's annual operating, capital outlay, and personnel budget; including justifying budget requests and             monitoring expenditures against goals and objectives;
  • Represent the Division and Department at various industry and professional forums;
  • Establish and coordinate Department administrative policies within assigned areas of responsibilities;
  • Work collaboratively with other department deputy directors and their staff to ensure the efficient and effective operation of      the Department; and
  • Perform related duties as assigned.
Minimum Qualifications:
  • Possession of a Bachelor’s Degree in a related field and 
  • A minimum of five (5) years of progressively responsible managerial experience and experience in water and/or                       wastewater operations, would be a typical way to demonstrate these qualifications.  
  • Any combination of education and experience that demonstrates these qualifications may be qualifying.
Desirable Qualifications: 
The ideal candidate will possess the following qualifications: 
  • Commitment to public service, fiscal responsibility, and innovation in government; 
  • Substantial, progressively responsible management experience, in wastewater or water operations;
  • Experience in managing large programs, projects, or field operations;
  • Experience in developing and managing a complex budget;
  • An understanding of public entity personnel and labor relations principles, policies, and procedures;
  • Experience working with regulatory agencies, including but not limited to the Regional Water Quality Control Board and           California Water Resources Control Board
  • Excellent problem-solving skills, with the ability to proactively identify and support creative and viable business solutions;
  • The ability to balance competing interests in a regulatory and political environment;
  • Demonstrated exceptional ability to manage and motivate people and teams;
  • Focus on enhanced customer service and customer satisfaction;
  • Excellent written and verbal communication skills;
  • Strong business and political acumen to work effectively with customers, elected officials, external businesses, and                   governmental agencies;
  • Strong leadership skills, with the ability to successfully interact with a wide variety of stakeholders;
  • Demonstrated commitment to quality improvement and performance excellence; and
  • Active and genuine commitment to managing diversity in the workplace and encouraging high-performing teams.
The City offers a robust benefits package that includes:
  • Defined retirement plan, including pension reciprocity, dependent on an employee’s eligibility status (new hire, rehire,               etc.). 
  • A wide variety of cafeteria-style health and wellness plans or in-lieu cash waiver.
  • 11 paid City holidays per calendar year and 1 floating holiday per fiscal year.
  • Approximately 176 hours of paid annual leave for an employee’s first 15 years of service, and approximately 216 hours for       16+ years of service.
  • Up to 24 hours of paid discretionary leave per fiscal year.
  • Up to 320 hours of paid Parental Leave per childbirth or placement of a child.
  • Up to 40 hours of paid Bereavement Leave per fiscal year.
  • Tuition reimbursement up to $2,000 per fiscal year, and complimentary LinkedIn Learning professional development                 opportunities.
  • Free transit pass (including MTS Trolley, MTS Bus, and all Rapid and Rapid Express bus services).
  • Reduced-rate fitness center memberships.
  • City-paid life insurance.
For additional details, please review the Benefits Summary for Unclassified Employees   (Download PDF reader)(Download PDF reader) or contact the Benefits Division of the Risk Management Department at (619) 236-5924.

The Department: 
The Public Utilities Department (PUD) is comprised of five branches that are primarily funded by the Water Enterprise Fund and the Sewer Enterprise Funds: The Water Recovery Branch, the Water Delivery Branch, the Pure Water Branch, the Business Support Branch, and the Technical Support Branch.  The Department is committed to the following in its management of Water and Wastewater services:
  • Quality:  We surpass quality and safety standards.                        
  • Value:  We operate and invest wisely.                                                   
  • Reliability:  We consistently provide dependable services.          
  • Customer Service: We are responsive, professional, and courteous. 
The Public Utilities Director is responsible for setting the overall direction for the department and providing high-level guidance on day-to-day activities. The External Affairs and Water Policy group reports directly to the Director.  All other activities of the department report directly to the Executive Assistant Director, who is responsible for the operations of the department on a daily basis. Day-to-day operational responsibility for PUD rests with the Assistant Directors of each branch, who report to the Executive Assistant Director.  The Public Utilities’ management team is further comprised of Deputy Directors, who report to the Assistant Directors and head each of the major divisions within each branch. PUD currently has a staff allocation of approximately 1,900 and a Fiscal Year 2024 budget of $1.9 billion.

The water system serves the City and certain surrounding areas, including retail, wholesale, and reclaimed water customers.   The water system's service area covers 403 miles, including 342 miles in the City, and has approximately 1.4 million retail customers.  This water system can treat up to 378 million gallons of drinking water daily and includes 49 pump stations, 3 water treatment plants, over 3,300 miles of pipeline, more than 320,000 service connections, and 135 separate pressure zones.

The wastewater system consists of two sub-systems: the Municipal Sub-System and the Metropolitan Sub-System. The Municipal system is a sewage collection and conveyance system for the City's residents, and the Metropolitan system treats and disposes of the wastewater generated by the City and 12 other cities and districts near the city. The Metropolitan system has sufficient capacity to accommodate a regional population in excess of 2.5 million. The entire wastewater system covers approximately 450 square miles and has a population of over 2.4 million.  The system can treat up to 432 million gallons of wastewater per day and includes 82 pump stations, 3 wastewater treatment plants, a bio-solid processing plant, 2 ocean outfalls, and more than 3,000 miles of pipeline.

The City is implementing a large-scale potable reuse project called Pure Water San Diego that uses proven water purification technology to produce a safe, sustainable, and high-quality water supply for San Diego.  The Program is a cost-effective investment that will provide a reliable, locally controlled, and drought-proof drinking water supply. An initial 30 million gallons per day water purification facility is planned to be operational as early as 2025. The long-term goal of producing 83 million gallons of purified water per day (nearly half of San Diego's future drinking water supply) is planned to be reached in 2035.

Additionally, the City is further enhancing its Dam Safety Program, which includes inspecting, maintaining, planning, evaluating, repairing, and improving the City’s nine dams, of which four are currently rated “poor” or worse by the California Division of Safety of Dams (DSOD). The goal of the program is to ensure the dams continue to perform as intended, remain in compliance under the jurisdiction of DSOD, and provide public safety.

The City:
With more than 1.4 million residents, the City of San Diego is the eighth largest city in the United States and the second largest in California. The City of San Diego’s strong economy, diverse population, great educational institutions, unsurpassed quality of life, and world-renowned location make it the ideal place to work, live, and play. With its great weather, miles of sandy beaches, and major attractions, San Diego has something to offer for everyone.

The City’s Mission, as stated in the Strategic Plan is “Every day we serve our communities to make San Diego not just a fine city, but a great City.” The City’s Vision is "Opportunity in every neighborhood, excellent service for every San Diegan".

As one of the region’s largest employers, the City of San Diego employs nearly 11,000 highly dedicated employees and has a combined Fiscal Year 2024 operating and capital budget of approximately $5 billion. Additional information about the City of San Diego can be found on the City’s website.

Pre-Employment Requirements and Screening Process:
Employment offers are conditional, pending the results of all screening processes applicable to the position. All the processes required by the City of San Diego must be successfully completed before employment begins. Please refer to the City’s pre-employment requirements and screening process webpage for additional information. Nothing in this job posting constitutes or should be construed as part of an express or implied contract for employment with the City of San Diego.

Application Instructions: Kindly adhere to the instructions provided in the "Selection/Application Process" section below, we regret to inform you that online applications will not be considered.
Selection/Application Process:
To be considered for this position, you must submit the following items to the Human Resources Department at:
1) Resume;
2) Letter of Interest, highlighting your relevant work experience and qualifications for this position; and
3) List of three professional references.
  1. Attachments must be submitted in either PDF or Word Document format. 
  2. Reference Recruitment Number  U2397 in the Subject Line.
  3. Candidates are encouraged to apply promptly as interviews and selection may begin upon receipt of resumes from qualified individuals.
Following the closing date, resumes will be screened according to the qualifications outlined above and the most qualified candidates will be invited to interview.  If you have any questions, please email the City’s Human Resources Department at

The City of San Diego has an active Equal Opportunity/ADA Program for employment and vigorously supports diversity in the workplace.
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